The way that we train our staff lies behind our success. Staff attend regular Courses in everything from physiology and anatomy to diet and exercise at our National Training Academy in Stafford.
A Level 1 qualification is expected within six months and most achieve a Level 2 qualification within their first year. In addition to attendance at the Academy, staff are expected to follow a home learning programme too and are regularly updated with monthly training bulletins.
All staff are required to obtain a recognised First Aid Certificate.
Qualified staff are supported by Instructor Assistants at busy periods whose job it is to ensure that members are happy and know what they are doing when using the equipment.